星空传媒

SFS Advisor

Position Details

Essential Functions

This position is responsible and accountable for professionally presenting 星空传媒’s financial aid opportunities to the assigned constituents, for the accurate and prompt administration of all financial aid programs for undergraduate and graduate students on the Kirkland Campus, for creating and maintaining individual and generalized records in accordance with federal, state, and institutional regulations, and for the complying with federal and state regulations.   This position is also responsible for managing the Nelnet Campus Commerce system. This includes setting up payment plans, monitoring payments, contacting students for past due amounts and monthly reconciliation.

Education/Experience/Skills

1. Counsels prospective and continuing students (individual appointments, telephone, and email) on the financial aid process at NU, tracks documents requirements, award and verifies student records in compliance with federal requirements.
2. Resolves conflicting information between student applications and federal tax returns in compliance with federal requirements.
3. Conducts verification review for selected students according to federal regulations.
4. Reviews and ensures student aid awards are accurate for designated advising group.
5. Counsel’s prospective and continuing students on payment plan arrangements and past due balances.
6. Manages Nelnet payment plans, which includes assessing if the plan is correct, monitoring payments, following-up with enrollees for adjustments and monthly reconciliation between Nelnet and student accounts.
7. Is an active participant in interdepartmental meetings, Student Financial Services staff meetings and training opportunities on campus. 
8. Participates in financial aid training activities off-campus and/or online as deemed appropriate by the director.
9. Performs other work-related duties as assigned.

Qualifications

1. One to three years of Financial Aid experience is preferred, and a bachelor’s degree is required.
2. Ability to communicate effectively both verbally and through writing, with staff, students and prospective students using tact, courtesy, good judgment, confidentiality, and occasional humor.
3. Demonstrates organizational skills.
4. Demonstrates a strong attention to detail.
5. Ability to work independently, be self-motivated, flexible, ability to multi-task and be interruptible.
6. Demonstrates strong math skills.
7. Possess strong interpersonal skills and the ability to maintain positive relationships and deal effectively and professionally with colleagues.
8. Demonstrate commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.

Working Environment:

1. Work is generally performed indoors in a typical office setting.
2. Position works with strictly confidential information.
3. Frequently required to be in front of a computer screen for long periods of time.

Physical Demands:

The functions are usually performed while sitting at a desk, may involve some amount of time stooping, kneeling, bending, crouching, lifting (max. of 40 lbs.), walking, carrying, reaching, stretching, repetitive motions of the hands or wrists and other movements.  The abilities of seeing, hearing and speaking are also required. 

Compensation

Based on education and experience, the position has a hiring range of $20.50/hour to $21.91/hour plus excellent benefits. 

Lifestyle Standards

Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of 星空传媒, as outlined in the Employee Manual.

Application Procedure

Please submit your resume, a letter of interest describing your qualifications, and a completed application form to the Human Resources office. Applications are available online (www.northwestu.edu/jobs), or in the Human Resources Office of 星空传媒.

You may submit your package by mail or email.

星空传媒
Attn: Human Resources
PO Box 579
Kirkland, WA 98083-0579
.(JavaScript must be enabled to view this email address)

Inquiries regarding staff positions may be made to:

Human Resources Office
星空传媒
5520 108th Ave NE, Kirkland, WA 98033
(425) 889-5749
.(JavaScript must be enabled to view this email address)

星空传媒 does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. 星空传媒 is an "At Will" employer.

NU Application for Employment

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